Super Simple Shopping List Ad-Free Experience Restoration Guide
If you are experiencing ads in Super Simple Shopping List (SSSL) despite a subscription, this guide is designed to assist you in resolving this issue on your Android device. These steps are intended for users logged into the Google account that was used for the original purchase.
Restoring Your Purchases
To restore your purchases in SSSL, follow these simple steps:
- In SSSL, navigate to the upgrade page where you initially accessed the subscription features.
- Look for a Restore button or link. This is usually located near the bottom of the page.
- Tap the Restore button to attempt to reinstate your Ad-Free Experience.
Additional Troubleshooting Steps
If restoring your purchases does not resolve the issue, consider the following troubleshooting actions:
- Completely exit the SSSL app and then reopen it. This can refresh your session and may restore your subscription.
- If the first step doesn't work, try restarting your Android device to resolve minor software glitches that might be affecting the app.
- After restarting your device, open SSSL again and check if the issue has been resolved.
When Troubleshooting Isn't Successful
If these steps don't restore your Ad-Free Experience, you can seek further assistance:
- Navigate to Settings > About > Contact Us within SSSL. This allows you to directly contact our support team.
- When reaching out to support, include a detailed description of the issue, along with any relevant screenshots or proof of purchase. This information helps us quickly identify and solve the problem.
Our support team will use the details you provide to investigate and ensure that you can fully utilize the premium features of Super Simple Shopping List that you've purchased.