Can you cancel the subscription for me?
Manage your subscriptions via your device Settings.
I already purchased the subscription but can’t access the premium features.
To restore a subscription on your device, you need to:
- Make sure you sign in to the same Apple ID account that you purchased the subscription on
- Click on any content or service locked by a subscription page
- On the subscription page, click on “Restore.”
How much does the app cost? Is the app not free?
Several plans are available, including family memberships to unlock additional features. Also, please check within the app for pricing in your local currency.
If I want to cancel my subscription, do I need to wait for the trial period to expire?
No, You can cancel the trial up to 24 hours before the end of the trial duration.
Why do I keep receiving charges after cancellation?
Subscriptions must be canceled in the Account section of the App Store no later than 24 hours before the end of each billing period. Manage Subscriptions
Can I delete the app from the mobile device to cancel the subscription?
No, to cancel your subscription, you must go to iPhone Settings > AppleID, iCloud, Media & Purchases > Subscriptions. Manage Subscriptions
Why does the option “cancel” not appear …?
The option to cancel does not appear if you have successfully canceled your subscription.
How long does the trial period last? Is this period free?
The free trial period lasts for seven days. If you do not wish to proceed with your paid subscription, you must cancel 24 hours before the end of the trial period.
Can I share my subscription with family members?
Family Sharing is a subscription-based feature available through the App Store. Some subscriptions support the Family Sharing feature. When subscribing, review the list of features mentioned on the subscription screen and look for 'Family Sharing.'