Pocket Translator Pro Features Restoration Guide
If you're experiencing issues accessing the Pro features of Pocket Translator, this guide will help you restore your purchase. It is important to be logged in with the account used for the original purchase.
Restoring Your Pro Features
Follow these steps to restore your Pro features in Pocket Translator:
- Open the Pocket Translator app and tap on the hamburger menu at the top left corner of the screen.
- Select "Unlock Pocket Translator Pro" to access the upgrade page.
- Scroll to the bottom of the page where you'll find a Restore option. Tap this to restore your Pro features.
Additional Troubleshooting Steps
If the above steps don't restore your Pro features, try these additional troubleshooting methods:
- Close the Pocket Translator app entirely and reopen it. This can often refresh your session and restore access to Pro features.
- If simply reopening the app doesn't work, consider restarting your device to resolve minor software issues.
- After restarting your device, open Pocket Translator again and check if the Pro features are accessible.
When Troubleshooting Isn't Successful
If you still cannot access your Pro features after following these steps, further assistance is available:
- Navigate to the hamburger menu within Pocket Translator and select "Contact Us" to reach out to our support team.
- Provide a detailed description of your issue to the support team, including any relevant screenshots or purchase receipts. This information is crucial for quickly resolving the problem.
Our support team will use your feedback to investigate and ensure that you can fully utilize the Pro features of Pocket Translator.